Delivery Options Overview

Subasi offers convenient delivery choices for our local customers. Choose home delivery for doorstep service at your preferred date and time, or opt for self-pickup from our store at your convenience. Enjoy a hassle-free shopping experience with flexible delivery options!

1️⃣ Place Your Order & Choose Delivery Method – Select home delivery or self-pickup at checkout.

2️⃣ Receive Confirmation – You'll get an order confirmation via SMS or email.

3️⃣ Wait for Delivery – We’ll deliver to your doorstep at the scheduled time, or your order will be ready for pickup.

4️⃣ Collect Your Order – If you chose self-pickup, visit our store to collect your items hassle-free!

Exchange or Return of Goods

Customers can request a return or exchange within 3-7 days if the product remains in its original condition. If the item is damaged or defective (not due to customer misuse), a refund or replacement will be processed.

To be eligible, the product must include all original components, proof of purchase, and any applicable warranty documents. Refunds will be processed as per legal guidelines.

For full details, visit: Exchange and Return policy.

FAQs

My order hasn't arrived yet. Where is it?

You can track your order status in your account. If delayed, please contact our support team for assistance.

Do you deliver on public holidays?

Delivery services may be limited on public holidays. Check the available slots at checkout for confirmation.

Do you deliver to my postcode?

We currently offer local delivery. Enter your postcode at checkout to check availability.

Do you offer same-day delivery?

Yes! We provide same-day delivery within 30 minutes, if possible. Availability depends on your location and order volume.

Do I need to be there to sign for delivery?

For home delivery, someone must be available to receive the order. If unavailable, rescheduling options may apply.